Terms of use

Last Updated: July 1st, 2026

About Tutors Directory

Tutors Directory is an online platform that helps parents find the right tutor quickly and easily. Families can search, compare, and contact tutors directly for personalised support. Alongside one-to-one tutoring, the platform also offers classes and courses, with flexible pricing options to suit different budgets.

Your Privacy

To use this website and our services, we may ask you provide personal details when registering for an account information provided must be accurate and current

Cookies

Our website uses cookies. By using www.tutorsdirectory.co.uk or agreeing to the Terms of Use, you agree to our use of cookies following the terms of our Privacy and Cookie Policy. Please read our Cookie Policy for more information on your personal data.

Definitions

  • “we”, “us”, and “our” mean Tutors Directory
  • “user”, “you”, and “your” refer to site visitors, customers, and any other users of the site.
  • “Services” means any services that TutorsDirectory may provide, such as the tutor directory.
  • “Visitor/Client” means anyone who visits or browses our site.

Using our Site

You must be 18 years of age or older to use our website and services.

  1. Service Description
    1. We try to describe and display our services as accurately as possible. While we want to be as clear as possible in explaining our services, we cannot guarantee that tutor’s information or any other information on site is completely accurate, complete, reliable, current, or error-free.
    2. We are not responsible for any inaccuracy, error, or incompleteness in our website content.
    3. We may refuse or cancel any service with an incorrect listing.
  2. Intellectual Property Rights
    1. Our Site contains intellectual property owned by TutorsDirectory. This includes trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or exploit in any format, any of the site content or intellectual property, in whole or in part, without our written permission. We may use our right to immediately remove you from the site, if you are caught breaking this intellectual property policy.
  3. Change of Terms
    1. We may at any time change these Terms of Use. Such changes are effective from the time we post the new Terms of Use on this site. Any use of the site by you after these terms have been posted means you accept these amendments. We reserve the right to update any portion of our site, including these Terms of Use, at any time. We will post the most recent versions to the site and list the effective dates on our Terms of Use page. We advise you to check these Terms of Use at regular intervals.
  4. Termination
    1. You agree that we can terminate your use or access to this site at any time without notice if you break any of these Terms of Use.
    2. The duration of the contract for the duration of the service or until performance has been completed by both parties.
    3. This agreement can be terminated at any time for any reason by mutual agreement.
    4. False or misleading information (e.g. falsly claiming to have a teaching qualification or that you are an examiner) provided will result in your account being terminated.
  5. Responsibility and Liability
    1. We do not guarantee that your use of the site will be uninterrupted, or error-free.
    2. We do not guarantee the results that may be obtained from the use of our site.
    3. You agree that from time to time we may reasonably remove the service for indefinite periods or cancel the service at any time, without notice to you.
    4. We will not be liable for any loss of profits, income, revenue, use, production, or anticipated savings or earnings.
    5. We will not be liable for any loss of business, contracts, or commercial opportunities.
    6. We will not be liable for any loss or corruption of any data, database, or software.
    7. Subject to GDPR or the Data Protection Act 2018, if applicable, we will not be liable for any data breach or data protection losses that were contributed to or caused by you.
    8. Neither party will be liable for any losses arising out of a Force Majeure.
    9. In no case will we, our employees or representatives be liable for indirect, incidental, consequential or any other remedies as a result of using our services or by any other third parties. Additionally, we are not liable for damages or remedies for website failure, error, omission, attack by hackers or pirates, interruption, delay in operation or transmission of videos, computer virus, or system failure. We are also not liable for any third-party theft, destruction, unauthorised access alteration or use of your information or personal data (subject to GDPR or the Data Protection Act 2018 if applicable), whether we were negligent or not.
    10. Neither party will be liable for breach-of-contractual damages suffered by the other party that are remote or speculative, or that could not have reasonably been foreseen before entering into this agreement.
    11. We provide a directory service where the tutor is verified before they are listed on our Site. It is your responsibility to ensure that adequate adult supervision is in place during tutorials or lessons.
    12. Tutors Directory are not liable for any claims made by you arising out of or related to tutoring by a Tutor listed on our site.
    13. We are not liable in respect of the tutor’s academic credentials (e.g. degree, teaching qualifications) and background checks (e.g. DBS).
    14. You and the tutor are responsible for agreeing on all matters relating to the tuition arrangement (including DBS checks). You are responsible for verifying the credentials of the tutor with whom you enter into or seek to enter into a tuition arrangement.
    15. You hereby confirm that you are no less than eighteen years of age. Any person seeking to use the website or our services who is less than eighteen years of age must arrange for a parent or guardian to register with us on their behalf and that parent or guardian will be the client for the purposes of these terms.
    16. Tutors must ensure that all information and documents they provide, including qualifications, certifications, and background checks, are true and accurate to the best of their knowledge.
  6. Payment Plans
    1. Basic (Free): A free tutor listing that is visible in the tutor directory and allows the tutor to receive and reply to student enquiries. Basic listings do not include the additional profile features described under the Premium plan and do not qualify for the Premium-only advertising benefits set out below.
    2. Premium Monthly: £3.99 per month, billed monthly in advance.
    3. Premium Annual: £34.99 per year, billed annually in advance (equivalent to approximately £2.92 per month, a saving of approximately 27% compared to monthly billing).
    4. Premium benefits include: display of the tutor's phone number, website link, social media links and WhatsApp contact on the public profile; a "Featured" badge on the tutor's search card; higher ranking in search results; and the course/class advertising benefits set out in the "Course and Class Advertising" section below. Premium benefits apply only while the Premium subscription is active.
  7. Course and Class Advertising
    1. Tutors on any plan may pay to advertise a specific course or class on the Site for a fixed duration. Advert fees are one-off charges (not recurring subscriptions) and the advert automatically expires at the end of its purchased duration.
    2. Standard advert prices:
      1. 1 month — £2.99
      2. 3 months — £7.99
      3. 6 months — £12.99
      4. 12 months — £19.99
    3. Premium discount: Premium subscribers receive a 20% discount on the 3-month, 6-month and 12-month advert options. The 20% discount does not apply to the 1-month advert.
    4. Free 1-month adverts for Premium tutors: Premium subscribers are entitled to two (2) free 1-month course adverts per rolling 365-day period, measured from the tutor's first free advert claim. Only one free advert may be active at a time; a second free advert becomes available once the first has expired or been removed.
    5. Free adverts are a benefit of Premium membership only. If a Premium subscription lapses, is cancelled or is downgraded to Basic, any unused free-advert allowance is forfeited and any active free advert will continue only until its scheduled expiry date.
    6. Advert fees are non-refundable once the advert has been published. No refund or credit is available in respect of a free 1-month advert that is removed before its scheduled expiry date.
  8. Payment Terms
    1. Billing Cycle: Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you choose. Payments are processed on the first day of each billing cycle.
    2. Payment Methods: By providing a payment method, you represent that you are authorised to use the payment method and authorise us to charge the subscription fees to your payment method.
    3. Invoices: We do not email an invoice for each recurring payment. Every invoice is available in your dashboard under Payment Plans → History, where you can view the date, amount, billing period and status of each payment and download a PDF invoice at any time. You will still receive an email confirming your initial subscription payment, and we will always email you if a payment fails.
    4. Pricing: Subscription fees may change at any time. We will notify you in advance of any pricing changes. If you do not agree with the changes, you may cancel your subscription before the new pricing takes effect.
  9. Renewal of subscription
    1. Monthly Subscriptions:
      1. Monthly subscriptions are automatically renewed every month on the renewal date. The payment method on file will be charged the current monthly rate unless the subscription is cancelled before the renewal date.
    2. Annual Subscriptions:
      1. Annual subscriptions are automatically renewed every year on the renewal date. The payment method on file will be charged the current annual rate unless the subscription is cancelled before the renewal date.
  10. Renewal Notifications
    1. Monthly Subscribers
      1. Subscribers will receive a renewal reminder email before the renewal date. This email will include the amount to be charged and a link to manage their subscription.
    2. Annual Subscribers
      1. Subscribers will receive a renewal reminder email before the annual renewal date. This email will include the renewal fee, any changes to the terms, and a link to manage their subscription.
  11. Price Changes
    1. If there are any changes to the subscription price, subscribers will be notified via email in advance. The new price will take effect on the next renewal date.
    2. Subscribers will have the option to cancel their subscription before the renewal date if they do not agree to the new price.
  12. Cancellation Policy
    1. Monthly Subscribers
      1. Subscribers can cancel their monthly subscription at any time. To avoid being charged for the next month, the cancellation must be completed before the renewal date.
    2. Annual Subscribers
      1. Subscribers can cancel their annual subscription at any time. If the subscription is cancelled before the renewal date, it will not renew, but the subscriber will continue to have access to the service until the end of the current subscription period.
    3. Downgrade to Basic on Cancellation: When a Premium subscription is cancelled or lapses, the tutor's account is automatically moved to the free Basic plan at the end of the current billing period. The tutor's profile remains visible in the directory, but Premium-only features (phone number, website link, social media links, WhatsApp, Featured badge, higher ranking in search results, discounted and free course adverts) will no longer be shown or available. The tutor may re-subscribe to Premium at any time to restore these features.
  13. Refund Policy
    1. All subscription payments are non-refundable. If you cancel your subscription, you will continue to have access to the service until the end of the current billing period. After the billing period ends, you will no longer have access to Premium features and your account will revert to the free Basic plan.
    2. Course and class advertising fees are non-refundable once the advert has been published. Removing an advert before its scheduled expiry date does not entitle the tutor to a refund or credit for the unused duration. This includes free 1-month course adverts granted to Premium tutors, which carry no monetary refund entitlement.
  14. Payment Failures
    1. If a payment fails on the renewal date, the subscriber will be notified, and a grace period of 5 days will be provided to update the payment information. If the payment is not successfully processed within the grace period, the subscription will be cancelled.
  15. Subscription Management
    1. Subscribers can manage their subscription settings, including cancellation, payment method updates, and plan changes, through their account dashboard on the website.
  16. Plan Changes
    1. Basic to Premium (Upgrade):
      1. Tutors on the Basic plan may upgrade to Premium (monthly or annual) at any time. Premium benefits take effect immediately upon successful payment.
    2. Premium to Basic (Downgrade):
      1. Premium subscribers may downgrade to Basic at any time by cancelling their subscription. Premium benefits remain available until the end of the current billing period, after which the account will revert to Basic and Premium-only features will no longer be shown. The tutor's profile itself remains listed in the directory.
    3. Switching from Monthly to Annual (and vice versa):
      1. Premium subscribers may switch from a monthly to an annual plan or vice versa. The new plan will take effect at the end of the current billing cycle, unless the tutor chooses to switch immediately, in which case prorated billing may apply.
  17. Renewal Confirmation
    1. After each renewal, a confirmation email will be sent to the subscriber detailing the transaction, including the amount charged and the next renewal date.
  18. Termination by the Service
    1. The service reserves the right to terminate subscriptions in accordance with its terms of service. Subscribers will be notified of termination via email and may be entitled to a refund depending on the circumstances.
  19. Contact Information
    1. For any questions or concerns regarding the subscription, renewal process, or billing, subscribers can contact the support team at hello@tutorsdirectory.co.uk.
  20. Changes to the Renewal Policy
    1. The renewal policy may be updated from time to time. Subscribers will be notified of significant changes via email before the new policy takes effect.
  21. Third-Party Links
    1. Our Site contains links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Tutors Directory. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
    2. All notices, requests, demands, and other communications under this agreement must be in writing and sent by email to: hello@tutorsdirectory.co.uk.
  22. Whole Agreement
    1. These Terms of Use including the Cookie Policy, and any attachments are the whole agreement between Tutors Directory and you and cancels all other verbal or written understandings concerning this agreement that were made outside this agreement.
  23. Events or circumstances beyond our reasonable control
    1. Where an event beyond our reasonable control known as a Force Majeure Event gives rise to a failure or delay in either party performing its obligations under the Agreement (other than obligations to make payment), those obligations will be suspended for the duration of the Force Majeure Event. Examples of such events and circumstances include, but are not limited to, fire, flood and other natural occurrences, strikes, trade disputes, lockouts, restrictions of imports or exports, riot, accident, disruption to energy supplies, lockdowns, pandemics, civil commotion, acts of terrorism or war.
  24. Invalid Clauses
    1. If an appropriate court or arbitrator decides that a clause or condition in this contract is invalid or it conflicts with the law, the invalid clause can be cut from this agreement leaving the rest of the agreement valid and unaffected.
  25. The law and jurisdiction of this agreement
    1. You agree that any dispute or claim arising out of this agreement or in connection with its subject matter or formation, including non-contractual disputes or claims, will be governed and interpreted according to the law of England and Wales in English. You also agree that English courts have exclusive jurisdiction except for negotiation and mediation resolution which may be used as an option before court action if both parties agree.

2026 © Tutors Directory. All Rights Reserved. Company Number: 07009015